Our Services
TELECOM Australia Pty Ltd uses a combination of Tier 1 Telecommunications infrastructure, giving us Australia Wide Coverage, and the latest technology, coupled with the support that only Tier 1 infrastructure wholesalers can provide. This is how we provide our premium service to you.
- Premium Quality Networks (Telstra) – TELECOM Australia Pty Ltd chooses to utilise only premium network providers based on careful consideration of a range of factors such as coverage, technology, maintenance and support.
- Simplified Billing (Single Bill) – All your services are provided on a simple, easy to understand, single bill emailed to you once a month. Payment options include: Credit Card (Phone or Online), BPAY & Cheque/Money Order.
- Customer Service that aims to exceed your expectations – At TELECOM Australia Pty Ltd, our number one goal is to provide you with exceptional customer service, by responding to every inquiry in a timely manner every time you contact us. There are no painful, Press 1 for X, Press 2 for Y, or even worse Voice Recognition Systems when you call TELECOM Australia Pty Ltd. You are answered directly by our Staff.
Our Guarantee
At TELECOM Australia we guarantee a totally seamless transaction for all your telecommunication services, we have 24 hour 7 day per week customer service.
All our clients have a single point of contact for all their telecommunication needs, our clients deal with the same person who originally looked after their accounts.
With TELECOM Australia there is no robotic answering services, you speak to a live person all the time.